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Operations Executive
  • Delhi/NCR
  • Full Time
  • 2.16 LPA- 2.64 LPA

No. of Position: 02
Job Location: Noida
Desired Experience: 1 – 2 years

Key Responsibilities

• Monitor daily delivery operations to ensure timely and accurate parcel deliveries.
• Coordinate with riders/drivers and customers to optimize delivery routes and schedules.
• Identify inefficiencies in current processes and implement improvements to enhance operational efficiency.
• Analyze operational data to track performance metrics and identify areas for improvement.
• Prepare regular reports on key performance indicators (KPIs) for senior management.
• Address and resolve operational issues and customer complaints promptly.
• Ensure a high level of customer satisfaction by maintaining efficient and reliable delivery services.
• Train and supervise operational staff, providing guidance and support as needed.
• Foster a collaborative and motivated work environment among team members.
• Stay updated on industry trends and emerging technologies to continuously improve operational processes.


• UG: Any Graduate
• Proven experience as an Operations Executive or similar role, preferably in the logistics or parcel delivery industry.
• Strong understanding of logistics, supply chain management, and delivery operations.
• Excellent organizational and problem-solving skills.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and logistics software.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of industry regulations and safety standards.

Preferred Industry: Logistics/Hyperlocal Delivery/ Supply Chain Management

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    Job Summery
      Job Summary: The Operations Executive will oversee daily operations, ensuring efficient and effective delivery processes. This role requires a proactive and detail-oriented individual with strong problem-solving skills and a deep understanding of logistics and supply chain management. The Operations Executive will work closely with the Operations Manager and other team members to optimize operations, enhance customer satisfaction, and drive continuous improvement.
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